Refund policy
Return and Refund Policy
Effective Date: 9/9/2024
Thank you for your purchase! We strive to provide high-quality products and ensure customer satisfaction. Please review our return and refund policy below.
No Returns or Refunds:
All sales are final. We do not accept returns or offer refunds on any products, including sunglasses, jewelry, and lashes.
Special Circumstances:
In the event of special circumstances that require resolution, please contact us within 7 days of receiving your order. We will review your request on a case-by-case basis. Acceptable circumstances may include:
- Incorrect item received
- Defective or damaged items
How to Request a Review:
To request a review of your special circumstance, please contact us at info@royalresemblance.com. Include your order number, a description of the issue, and any supporting photos if applicable.
Response Time:
We aim to respond to all inquiries within 3-5 business days.
Thank you for understanding our policy! We appreciate your business and are here to assist you.